The Printer Driver is Unavailable error is a common issue faced by users when trying to print documents. This error usually occurs due to outdated, missing, or incompatible printer drivers. If you’re experiencing this problem, follow this step-by-step guide to resolve it.
Causes of the “Printer Driver is Unavailable” Error
Several factors can trigger this error, including:
Outdated or corrupt printer drivers
Incompatible drivers after a Windows update
Missing printer software
Connectivity issues between the printer and computer
Step 1: Update the Printer Driver
Open Device Manager: Press Windows + X and select Device Manager.
Locate the Printer: Expand the Printers section and right-click on your printer.
Update the Driver: Click Update driver Search automatically for updated driver software.
Restart your computer and check if the error persists.
Step 2: Reinstall the Printer Driver
If updating the driver doesn’t work, try reinstalling it:
Uninstall the Printer:
Open Device Manager.
Right-click on your printer and select Uninstall device.
Confirm the uninstallation.
Download the Latest Driver:
Visit the official HP website.
Search for your printer model and download the latest driver.
Install the Driver:
Run the downloaded file and follow the installation instructions.
Restart your computer.
Step 3: Check for Windows Updates
Sometimes, outdated Windows versions cause driver issues. To check for updates:
Open Settings (Press Windows + I).
Go to Update Security Windows Update.
Click Check for updates and install any available updates.
Restart your PC and try printing again.
Step 4: Manually Install a Generic Printer Driver
Open Device Manager.
Right-click on the printer and select Update driver.
Choose Browse my computer for drivers Let me pick from a list.
Select a generic driver (e.g., Microsoft IPP Class Driver) and click Next.
Restart your computer.
Conclusion
The Printer Driver is Unavailable error can be frustrating, but by updating, reinstalling, or manually selecting a driver, you can quickly resolve the issue. If the problem persists, consider contacting HP support for further assistance.